Welcome to MINEMASTER EQUIPMENT LLC! We are committed to providing you with high-quality smart sensor products and ensuring your orders are delivered quickly and securely. Below are our shipping terms, including information for both domestic and international shipping.
Domestic Shipping (United States)
We offer standard shipping services for customers within the United States. All orders will be processed within 1-3 business days of confirmation.
Shipping Time: Most orders will arrive within 3-7 business days from the shipping date, depending on your postal zone.
Shipping Costs: Shipping costs will be displayed at checkout and will vary depending on the size of the order and the destination.
We partner with the following carriers to ensure your package arrives safely and on time:
United States Postal Service (USPS)
United Parcel Service (UPS)
FedEx
International Shipping
MINEMASTER EQUIPMENT LLC is happy to provide shipping services to international customers to meet the needs of our global clientele.
Shipping Time: International orders typically take 7-21 business days for delivery, depending on the destination country and customs processing times.
Shipping Costs: International shipping costs will be automatically calculated at checkout based on the destination and package weight. Please note that international orders may incur additional customs duties and taxes, which are the responsibility of the customer.
International Shipping Instructions
When placing your order, please ensure you provide an accurate shipping address and phone number to avoid delays due to incorrect information.
International orders may be subject to customs inspection in the destination country, so delivery times may vary.
Order Tracking
Once your order has shipped, we will send you an email notification containing tracking information. You can use this information to track the delivery status of your order at any time.
Damaged or Lost Packages
If you find that your package is damaged or lost during transit, please contact MINEMASTER EQUIPMENT LLC customer service immediately. We will assist you with the claims process according to the carrier’s regulations.
Thank you for choosing MINEMASTER EQUIPMENT LLC. We look forward to providing you with excellent products and services and ensuring your order arrives safely and quickly!